Helping Agencies' Matrix

If you (or a friend)
need any help for the following:		 Helping Agencies' Matrix

Updated: 4 Jan 23       

Community Support Coord.
COMM: 580-213-7709
DSN:448-7709                  
afterhours support Command Post
on call "24/7"
580-213-7384
Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP
  		 Military One Source
1-800-342-9647
militaryonesource.mil		 Military Crisis Line
Call or text: 988		 Chaplain
580-213-7211 (Chapel)
or after hours
580-213-7384
(ask for duty Chaplain)
 100% confidential		 Nurse Advice Line
1-800-TRICARE
option #1		    
feeling overwhelmed
or
thinking about hurting yourself		 Chaplain
580-213-7211 (Chapel)
or after hours
580-213-7384
(ask for duty Chaplain)
 100% confidential
Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP
  		 Military One Source
1-800-342-9647
militaryonesource.mil		 Military Crisis Line
Call or text: 988		 Mental Health
Clinic
580-213-7419
(HIPAA compliant)		 Security Forces (SF)
580-213-7415
[emergencies call 911]
Unrestricted Reporting		    
sexually assaulted

[NOTE: to keep reporting RESTRICTED, reach out to SARC,
Chaplain, Medical,
or SVC first!]		 Sexual Assault
Response Coordinator
(SARC) Offices:
580-213-5598/5597
 Sexual Assault
Response Line:
580-541-7095/7272
RESTRICTED &
Unrestricted Reporting		 Chaplain
580-213-7211 (Chapel)
or after hours
580-213-7384
(ask for duty Chaplain)
 100% confidential		 Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP
(HIPAA/confidential)		 Family Advocacy
Program
(FAP)
580-213-7419
Unrestricted Reporting &
RESTRICTED Reporting
(available if
"no child involvement
or grievous harm.")		 Mental Health
Clinic
580-213-7419
(HIPAA compliant)		 Special Victims' Counsel
(SVC)
advice/advocacy/legal/
representation
405-739-5790 DSN:339-5790
RESTRICTED &
Unrestricted Reporting
(once represented, can pose questions to SVC regarding potential collateral misconduct)		 Security Forces (SF)
580-213-7415
[emergencies call 911]
Unrestricted Reporting

Office of Special
Investigations
(OSI)
580-213-6068
(mandatory reporter)		 DoD Safe Help Line
1-877-995-5247
or
text: *55-247
(can be anonymous)
RESTRICTED &
Unrestricted Reporting
marriage/
relationship/family                   issues & concerns 		 Chaplain
580-213-7211 (Chapel)
or after hours
580-213-7384
(ask for duty Chaplain)
 100% confidential		 Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP 		 Military One Source
1-800-342-9647
militaryonesource.mil		 Military Family Life
Counselor (MFLC)
580-402-1008
(if no answer call
M&FRC: 580-213-6330
Ops Group: 580-478-3446)		 Primary Care
Behavioral Health
(PCBH)
Appointment Line
580-213-7416		 Family Advocacy Program
(FAP)
580-213-7419
Unrestricted Reporting &
RESTRICTED Reporting
(available if "no child involvement
or grievous harm.")		 Mental Health
Clinic
580-213-7419
(HIPAA compliant)		 Exceptional Family
Member Program
(EFMP)
580-213-6330/7087
feeling depressed Chaplain
580-213-7211 (Chapel)
or after hours
580-213-7384
(ask for duty Chaplain)
 100% confidential		 Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP		 Military One Source
1-800-342-9647
militaryonesource.mil		 Military Family Life
Counselor (MFLC)
580-402-1008
(if no answer call
M&FRC: 580-213-6330
Ops Group: 580-478-3446)		 Primary Care
Behavioral Health
(PCBH)
Base
Appointment Line
580-213-7416		 Mental Health
Clinic
580-213-7419
(HIPAA compliant)		 Exceptional Family
Member Program
(EFMP)
580-213-6330/7087		  
connecting dependents
with off & on-base
resources:
(i.e. counseling, trainings,
& support groups)  		 Chaplain
580-213-7211 (Chapel)
or after hours
580-213-7384
(ask for duty Chaplain)
 100% confidential		 Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP  		 Military One Source
1-800-342-9647
militaryonesource.mil		 Military Family Life
Counselor (MFLC)
580-402-1008
(if no answer call
M&FRC: 580-213-6330
Ops Group: 580-478-3446)		 Exceptional
Family
Member Program
(EFMP)
580-213-6330/7087		 Military & Family
Readiness Center
(M&FRC)
580-213-6330		 School Liaison
580-213-6285		  
dependent
dealing w/ school issues		 Military Family Life
Counselor (MFLC)
580-402-1008
(if no answer call
M&FRC: 580-213-6330
Ops Group: 580-478-3446)		 Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP  		 Military One Source
1-800-342-9647
militaryonesource.mil		 School Liaison
580-213-6285		        
assistance
w/ family readiness
(i.e. deployment
separation/reunion
or need financial
management)		 Chaplain
580-213-7211 (Chapel)
or after hours
580-213-7384
(ask for duty Chaplain)
 100% confidential		 Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP  		 Military One Source
1-800-342-9647
militaryonesource.mil		 Military & Family
Readiness Center
(M&FRC)
580-213-6330		 Exceptional Family
Member Program
(EFMP)
580-213-6330/7087		      
GS/NAF
civilian 
(i.e. crisis response,
counseling, financial/legal
services, health/wellness)		 Chaplain
580-213-7211 (Chapel)
or after hours
580-213-7384
(ask for duty Chaplain)
 100% confidential
Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP
  		            
legal representation Area Defense
Counsel (ADC)
316-759-4375 		 Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP		 Military One Source
1-800-342-9647
militaryonesource.mil		          
legal assistance
(i.e. will, Power
of Attorney, etc.) 		 Legal Office
580-213-7404
Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP
  		 Military One Source
1-800-342-9647
militaryonesource.mil		          
experiencing
discrimination,
harassment,
bullying 		 Equal Opportunity
(EO)
580-213-7328
(mandatory reporter
for SAPR)		 Chaplain
580-213-7211 (Chapel)
or after hours
580-213-7384
(ask for duty Chaplain)
 100% confidential		 Employee
Assistance Program
(EAP)*
1-866-580-9078
www.AFPC.af.mil/EAP  		 Military One Source
1-800-342-9647
militaryonesource.mil		 Inspector General
 (IG)
580-213-6323		 Civilian Employee
Management Relations*
580-213-7260		    
witnessed suspicious
or unusual behavior
See Something
Say Something		 Security Forces (SF)
580-213-7415
[emergencies call 911]		 Office of Special
Investigations
(OSI)
580-213-6068
[emergencies call 911]		            
alleged wrong-doing/
roadblock/assistance
(when other grievance
channels have failed)		 Inspector General
 (IG)
580-213-6323		 Civilian Employee
Management Relations*
580-213-7260		 Equal Opportunity
(EO)
580-213-7328
(mandatory reporter
for SAPR)		          
* for Federal Civilian & Non Appropriated Fund employees only
NOTES
— Service members and military dependents (18 years and older) have 2 options when it comes to reporting sexual assault:
     •  Unrestricted Reporting - starts an official law enforcement investigation as well as involves the chain of command
     •  RESTRICTED Reporting - confidential, does not trigger an investigation or command involvement; option to convert to unrestricted reporting at any time

— 24/7 "On-Call" agencies: Chaplain, Command Post, EAP, Military Crisis Line, Military One Source, Nurse Advice Line, SARC office

— Military One Source offers special child counselors to work w/ dependents < 18 y.o.
Tools for everyone:
Suicide Prevention, Intervention, Postvention toolkit
S:\Public\Green Dot\Leadership Pre-Inter-Post-vention Toolkit

Suicide Prevention Resources