Warrior of the Week – Senior Airman Max Gianelloni Published Jan. 13, 2010 VANCE AIR FORCE BASE, Okla. -- Name: Senior Airman Max Gianelloni Duty: Customer Service representative, Military Personnel Flight Hometown: Biloxi, Miss. Favorite PT regimen: Training for the PT test Mission contributions: Senior Airman Gianelloni's professionalism and intrapersonal skills are second to none. During the past week, he processed 32 active duty and family member I.D. cards without error and provided customer assistance to 85 customers. He makes an excellent first impression on visitors to the Military Personnel Flight, listening to and understanding issues so he can help random and walk-in customers find the right base helping agency for issues outside the Personnel and Manpower purview.